Trade Accounts

Prices

Please contact us for the price list.
All prices will be in Pounds Sterling.

Minimum Orders

We have a minimum order value of £500.

Carriage

UK orders with an invoice value over £750 will be sent free of charge. We regret to say that Carriage paid orders is not available to the Scottish Highlands & Islands, Ireland or Overseas.

We are able to deliver all over the world and charge carriage based on the weight of the goods being sent.

PLEASE NOTE: The carriage price displayed at checkout is only a guideline, based on an average weight of the products ordered. There may be small differences between the estimated carriage price and the actual carriage price, this will be invoiced or credited following despatch of your goods.


Terms of Payment

You will have to pay a deposit or full payment upfront before receiving goods from us.

No, we don’t do credit cards for a very simple reason, they are risky. People get their banks to reverse transactions and the funds vanish out of our account and out of our control.

All goods remain the property of Kong Wear until full payment is made.

Price change

We reserve the right to charge the prices and will notify all trade account holders by email or letter.

All our products are handmade using traditional manufacturing methods - as a result we work on a three to four-week lead-time from receiving your order to dispatch. During peak season (September to December) and for large orders please allow longer to avoid disappointment.

We do hold a stock of our most popular items so if your order is urgent please contact us and we will try to assist you.

Shortages & Damages

On receipt of your order please check it carefully. Should anything be missing or damaged you must notify us within 14 days of receipt of the goods.

Please note that you have no right to return goods under the UK Distance Selling Regulations if you are a business customer.

Acceptance

By submitting an order you will be confirming that you accept these Terms & Conditions.

Please read them carefully before placing your order and print a copy for future reference.